UX Researcher (Contract)

1 openings in Jakarta, Indonesia


  • Define, design, execute and socialize a range of research studies that build a strong understanding of existing and future audiences and their experiences. 
  • Drive insights from quantitative and qualitative data, complementing other research in partnership with product designers and stakeholders. 
  • Collect and analyze user behavior through studies, in-depth interviews, ethnography, surveys, benchmark studies, and online experiments (A/B testing).
  • Understand and incorporate complex technical and product requirements into research. 
  • Identify the best practices for both established and developing research approaches.


  • 5+ years of experience in UX research or similar.
  • Strong understanding of & experience with a broad range of research methodologies, their pros/ cons and their application during different phases of product development.
  • A balance of creative and analytical skills with the ability to proactively define research questions, identify appropriate methods, execute studies, and synthesize findings.
  • Strong attention to detail to ensure accurate and reliable research data collection and analysis.
  • Excellent communication, storytelling, and presentation abilities with a bias toward action to proactively collaborate with multiple teams.
  • Passionate about translating findings into actionable strategic product/business recommendations.

What are we about?

We are building services for everyone in Indonesia — defining the digital landscape of our 13k island archipelago.

We embrace change, but it doesn't mean we work crazy hours.

We maintain a sustainable pace (8 hour days, no overtime, no nights or weekends) because everyone needs a life.

Some of your future coworkers:

Galih Da Valerian
Atika Amalia
Roynaldo Petrus
Fathya Annasya
Haidar Al-Farisy
Gerin Satari Baskara
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