UX Researcher (Contract)

Jakarta, Indonesia

RESPONSIBILITIES:

Conduct research using a wide variety of qualitative & quantitative methods, including in-depth interviews, usability testing, focus groups, diary studies, and surveys.
Conduct competitive/market analysis to identify audience segments and develop user journeys that reflect the needs and pain points of those segments.
Deliver compelling insights, stories and artefacts to help drive evidence-based product and design decisions.
Compiling thoughtful post-mortem analyses to determine areas for optimization and improvement.
Contributes actionable suggestions based on user needs and usability best practices.

QUALIFICATIONS:

Fluent in English: writing and speaking
Experience conducting research on user experiences.
Passion for problem solving through user-centric design.
Excellent communications and interpersonal skills; a self-starter that can collaborate actively with others in a cross-functional team.
Proven ability to synthesize data from multiple sources in order to best represent user needs.
Passion for entertainment and avid watcher.

What are we about?

We are building services for everyone in Indonesia — defining the digital landscape of our 13k island archipelago.

We embrace change, but it doesn't mean we work crazy hours.

We maintain a sustainable pace (8 hour days, no overtime, no nights or weekends) because everyone needs a life.

Some of your future coworkers:

Rizky Ikhsanul Putra
Rizky
Galih Da Valerian
Galih
Rizky Nadiari
Rizky
M. Naufal Hafiyyan
M.
Jenika Sutojo
Jenika
Septya Happyta Sari Supayadi
Septya
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