UX Researcher (Contract)

Jakarta, Indonesia

RESPONSIBILITIES:


  • Conduct research using a wide variety of qualitative & quantitative methods, including in-depth interviews, usability testing, focus groups, diary studies, and surveys.
  • Conduct competitive/market analysis to identify audience segments and develop user journeys that reflect the needs and pain points of those segments.
  • Deliver compelling insights, stories and artefacts to help drive evidence-based product and design decisions.
  • Compiling thoughtful post-mortem analyses to determine areas for optimization and improvement.
  • Contributes actionable suggestions based on user needs and usability best practices.

QUALIFICATIONS:


  • Fluent in English: writing and speaking
  • Experience conducting research on user experiences.
  • Passion for problem solving through user-centric design.
  • Excellent communications and interpersonal skills; a self-starter that can collaborate actively with others in a cross-functional team.
  • Proven ability to synthesize data from multiple sources in order to best represent user needs.
  • Passion for entertainment and avid watcher.

What are we about?

We are building services for everyone in Indonesia — defining the digital landscape of our 13k island archipelago.

We embrace change, but it doesn't mean we work crazy hours.

We maintain a sustainable pace (8 hour days, no overtime, no nights or weekends) because everyone needs a life.

Some of your future coworkers:

Fathya Annasya
Fathya
Angga Aditya
Angga
Patricia Christiana
Patricia
 Desianto Budi Setiaji
Desianto
Yuniar Nurul Baety
Yuniar
Nefa Fadhilah Humairah
Nefa
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