Social Media Responder

1 openings in Jakarta, Indonesia

RESPONSIBILITIES:

  • Respond to all reviews/comments that are left in every social media, whether positive or negative utilizing a company template.
  • Prompt negative review writers to email more information about their experience and contact information to customer feedback.
  • Reply to complaints and customer feedback on social media.
  • Track weekly number of reviews received on each main platform.

REQUIREMENTS:

  • Has 1 year experience and fresh graduates are welcome to apply.
  • Bachelor Degree (S1) students from reputable universities majoring Marketing Communication, Journalism or other related discipline with GPA >=3.0
  • Excellent consulting, writing, presentation and communication skills.
  • Has excellent organization and people skills and the ability to set priorities, problem-solve, multi-task and work well independently in a dynamic, rapidly changing workplace

What are we about?

KMK Online is building services for everyone in Indonesia — defining the digital landscape of our 13k island archipelago.

We develop software in an Agile way, using Extreme Programming methodologies.

That means we embrace change, but it doesn't mean we work crazy hours.

We maintain a sustainable pace (8 hour days, no overtime, no nights or weekends) because everyone needs a life.

Pair programming, test driven development, continuous integration, and continuous deployment are core to our principles.

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